SECTION A: INTRODUCTION AND PRELIMINARY TERMS
1.1 Welcome to Scripts to Stage located at www.scriptstostage.co.uk (’Site’), which is owned and operated by Stephanie Pearce trading as Scripts to Stage (‘we’, ‘our’ or ’us’, as applicable). For further information about us and our contact details, please go to our www.scriptstostage.co.uk/contact/ section.
1.2 The purpose of our Site is to enable you to find out about and licence the Scripts to Stage package which includes all the materials you will need to stage a production of one of our plays.
1.3 These terms and conditions (‘Terms’) are organised into 4 sections Section A Introductions and preliminary terms, Section B Licence, Section C – General Provisions and Section D – Policy Documents. Those in Section B apply specifically to licensing the Scripts to Stage Package. Those in this Section A and in Section C apply to all Site users, whether for you are a Licensee or to those just visiting (‘Visitors’).
1.4 You will see that each section of these Terms begins with a ‘highlight’ text box which summarises the key terms in that section. These highlights are an informal summary and do not form part of these Terms or any of the contracts made between us.
1.6 To make these Terms quicker to read, we use a few definitions as follows:
1.6.1 Licence means the legally binding licence agreement put into place between the Licensee and us in respect of the Product. The terms on which the Product are licensed can be found here www.scriptstostage.co.uk/terms/
1.6.2 Licensee means the person/organisation who has licensed the Product from us by downloading it from the Site.
1.6.3 Product means the Scripts to Stage Package supplied as a digital download which you can licence via the Site subject to the Licence. Details of the Products can be found on the Products page www.scriptstostage.co.uk/product
1.6.4 User means a user of the Site, whether you are a Visitor or a Licensee.
1.7 Please read these Terms and the related policies carefully before you start to use the Site, as these will apply to your use of the Site and the Products you order and licence from the Site. We recommend that you print or save a copy of these Terms for future reference.
1.8 By using our Site, you confirm that you accept these Terms and that you agree to comply with them.
1.9 Every time you wish to order Products from this Site, please check these Terms to ensure you understand the Terms which will apply at that time. These Terms were most recently updated on the date of posting that appears at the top of this page.
1.10 If you have any queries or concerns regarding these Terms, please contact us at firstname.lastname@example.org
2 Accessing and using the Site
2.1 Anyone can access this Site using their web browser and internet connection. However, if you want to Licence a Product from us you will need to sign up and create an account. For that purpose, you must be e.g. ‘18 years of age or older. To create an account, please go to the www.scriptstostage.co.uk/checkout/ page.
2.2 We try to make the Site available at all times, but, of course, due to the inherent nature of online and internet based services, we cannot guarantee this.
4 Account registration
4.1 You can sign up and create your account on the [account registration] page.
4.2 You must make sure that all the information you provide when you register with the Site is true, accurate, current and complete.
4.3 If you change any of your registration details (e.g. email address, postal address), you must update your account.
4.4 To create an account please go to the www.scriptstostage.co.uk/checkout/ page and provide your e-mail address and a password.
4.5 To help us maintain the security of the Site, you must keep your registration details confidential. If you become aware of any misuse or unauthorised use of your registration details, then you must inform us immediately by sending us an email at email@example.com
4.6 If you have breached, or we have justifiable reason to believe that you have breached, or will breach, these Terms, we may terminate or suspend your registration and/or access to the Site and/or to any content made available on the Site.
4.7 You can close your account at any time as long as you do not have any outstanding orders.
4.8 We reserve the right to delete your account and any personal data or other information associated with your use of the Site if there is no activity on your account for more than 36 consecutive months.
SECTION B- LICENCE
5 Licensing Products
5.1 You can licence, access and view the Products and related items on this Site by way of download. We make the Products available via the Product page www.scriptstostage.co.uk/product/ Please see paragraph 8.1 below for step-by-step instructions on how to place an order with us.
5.2 Our Products are available for licence and use in a number of different file formats. Please refer to the Product page www.scriptstostage.co.uk/product/ for details about the formats in which we make our Products available. It is your responsibility to check which format suits your needs best and will enable you to successfully receive and access any licensed Product download (and exercise your rights under these Terms) before you place an order to licence the Product with us. You can find a description of the different formats, their suitability and further details about the operating environment necessary for your full enjoyment of the Products using [description of and link to relevant pages]. Please note that we may modify the formats in which we make [insert details of products] available and our description of them from time to time, so you should always check these before placing an order, and retain a copy for your records.
5.3 We may make changes to or discontinue any Products available on this Site at any time and without notice. Please see paragraph 11.4 below for details of your rights in relation to Products that are discontinued or cease to be available.
6.1 You confirm that you have authority to bind any organisation on whose behalf you use the Site to licence Products.
7.1 To complete an order via the Product page on this Site you must:
7.1.1 create an account on the Site and sign into that account, providing your full name, email address, payment details and other requested information; and
7.1.2 possess a valid form of payment acceptable to us. Please refer to our www.scriptstostage.co.uk/checkout/ for details of the payment cards and methods that we currently accept.
8 Entering into a Licence for the Products online
8.1 Your order is an offer to licence the Product from us. When you are placing an order, the following steps have to take place before a Licence for the Products is granted by us in relation to your order:
8.1.1 after choosing the Product you wish to licence and signing into your account, you place your order for your Product by pressing the [‘Pay Now’] button at the end of the check-out process and submitting your payment details to us. Before placing your order, the check-out process will give you the opportunity to review and, if necessary, to change your selection of Products. You will also be asked to click to confirm that:
a) you accept our Terms and the terms of the Licence;
b) you consent to us making the Product available to you before the end of the legal cancellation period of 14 days; and
c) you acknowledge that this means you will no longer have any legal right to cancel the Licence.
If you do not wish to be bound by what you read, or you do not consent to the supply of the Product within the 14 day cancellation period, you should not place any orders through the Site.
8.1.2 you will see an on-screen acknowledgement that your Product has been placed in the [‘My Products’] area of your account. You will receive a receipt for your payment and order confirmation by email.
8.1.3 we accept your order and a Licence is made between us at the time we make the Product available to you for download, whether by sending you a link to your order in the order confirmation email or otherwise. Accordingly, nothing that we say or do will amount to any acceptance of your offer until we actually make the Product available to you to view, listen, download or otherwise access, at which point a Licence will be made between us unless, prior to making the Product available, we have notified you that we do not accept your order (see paragraph 9.1 below). We keep a record of the orders that you place with us in the [‘My Account’] area, which you can view by logging-in to your account.
9 Refusal of an order
9.1 If your payment is declined for any reason, or we decline your order because we cannot obtain authorisation of your payment details for any reason, then we may invite you to pay by another method.
9.2 Unless otherwise stated, there are no restrictions on the number of Products that you can licence from the Site or on the time within which an order must be placed.
10 Prices and payment
10.1 The prices for Products that we quote on the site are inclusive of VAT (if applicable). You will find the total price of your order as part of the check-out process on the page that shows the Products that you have selected to Licence. You will also be given an opportunity to review and amend that selection before you submit your order.
10.2 We currently accept various forms of payment for Products including via credit/debit card and other methods. Please refer to our www.scriptstostage.co.uk/checkout/ for details of the payment cards and methods that we currently accept. When placing an order, you confirm that the form of payment that you use to make payment to us is yours and that you have authority to place the order.
10.3 We take payment from you once we have processed your payment details. If we are unable to provide the Product for download, we will let you know. We will give you a full refund if we have already taken payment for the Product.
10.4 Although we try very hard to ensure that all information on the Site is useful and accurate, occasionally, errors may occur. If you discover a significant error in the description of a Product that you have licensed, please refer to www.scriptstostage.co.uk/contact/
11 Cancellation rights
11.1 When you place an order with us for a Product, our service to you begins immediately because we will start taking steps to fulfil your order straight away, even if it might take a short while before the order is fulfilled. By accepting these Terms, you consent to us making the Product available to you within the 14 day legal cancellation period and you acknowledge that you will not be able to cancel any order you place with us for our Products once the download has commenced. This does not affect your statutory rights if the Product is defective.
11.2 If you wish to cancel your order, you must do so before the download has commenced. You may notify us that you wish to cancel your order by contacting us by email or by post using the details in our www.scriptstostage.co.uk/contact/ section.
11.3 [If you cancel a Licence, all ancillary contracts you have entered into associated with the cancelled Product will be automatically cancelled (for example any subscription or content storage services) at no cost to you.]
11.4 If a particular Product becomes unavailable following purchase but prior to your first download of that Product, your sole remedy is a refund of the purchase price paid for the unavailable Product. Where, however, the Product becomes unavailable after you have downloaded at least one copy of the Product, you will not be entitled to a refund. We will not, in any case, be obliged to provide you with a copy of the Product (but we may choose to, in which case you will not be entitled to a refund).
12 Defective and replacement Products
12.1 If you receive a corrupted copy, incorrect file format version or incomplete copy of your Product, please refer to www.scriptstostage.co.uk/contact/ in the first instance. You will need to quote your order number and the details of the Products ordered with which you are experiencing issues, so please have these to hand.
12.2 If you have suffered a loss of your Product through failure of your hardware device, damage, theft or destruction, we may, solely at our discretion, provide you with another copy of your previously purchased Products. If you lose your Product in this way, please refer to www.scriptstostage.co.uk/contact/ in the first instance.
13 Use and limitation of use of Products
14 Our liability
14.1 We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes.
14.2 Nothing in these Terms limits or excludes our liability in connection with any Licence for:
14.2.1 death or personal injury caused by our negligence; or
14.2.2 fraud or fraudulent misrepresentation.
14.3 Subject to paragraph 14.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with any Licence for:
14.3.1 any loss of profits, sales, business or revenue, whether direct or indirect;
14.3.2 loss or corruption of data, information or software;
14.3.3 loss of business opportunity;
14.3.4 loss of anticipated savings;
14.3.5 loss of goodwill; or
14.3.6 any indirect, consequential loss, special or exemplary damages.
14.4 Subject to paragraph 14.2 and paragraph 14.3, our total liability to you in respect of all other losses arising under or in connection with any Licence, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.
14.5 Except as expressly stated in these Terms, we do not give any representations, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
14.6 Our liability to you in relation to any user generated content submitted to or posted on the Site is set out under paragraph 3.20 of the Content Policy.
14.7 Our liability to you under these Terms (other than in connection with a Licence) is set out in paragraph 15.
SECTION C: GENERAL PROVISIONS
15 Promises, liability and disclaimer
15.1 The Site is provided on an “as is” basis. To the fullest extent permissible under applicable law, we disclaim any and all promises, warranties, conditions, or representations relating to the Site and its content, whether express, implied, oral or written. In particular:
15.1.1 we do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on the Site and you should not rely on it being accurate, truthful or complete; and
15.1.2 by using the Site you acknowledge and accept the inherent risks, characteristics and limitations of the internet, particularly in terms of technical performance of the Site, and the risks inherent in all third party links, connections and transfers via the internet.
15.2 You agree that your access and use of the Site and its content is at your own risk. We do not have any knowledge of, or control over, the particular purposes for which the information and content available on the Site is used. The content and information that we make available on the Site is provided for information only. Accordingly, we exclude any and all liability for any loss of any nature suffered by you as a direct or indirect result of your use of any of the information or content available on the Site or of making any decision, or refraining from making any such decision, based wholly or partly on any expression of opinion, statement or other information contained in the content available on the Site.
15.3 By using the Site you acknowledge and accept the inherent risks, characteristics and limitations of the Internet, particularly in terms of technical performance of the Site, response
times to view, verify or transfer information; and the risks inherent in all third party links, connections and transfers via the Internet. Accordingly:
15.3.1 we do not make any promises about the availability or accessibility of the Site or promise that your access to the Site, the content on it or the services we provide will be delivered uninterrupted, in a timely manner or error-free; and
15.3.2 we are not responsible for any data or information uploaded by any users or Visitors including any content posted, uploaded or published on the Site. It is your responsibility to make backup copies of any of the content you post, upload or publish on the Site and we strongly recommend that you do so.
15.4 We make no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of
programming routine designed to damage, destroy or otherwise impair a computer’s functionality or operation including transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available. In this respect you agree that it is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines. Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.
15.5 We will not be responsible or liable to any visitors browsing the pages of this Site for:
15.5.1 any form of indirect, consequential or special loss; or
15.5.2 any financial loss or loss of data, opportunity, goodwill or reputation, in each case whether such loss is direct or indirect.
15.6 There are certain liabilities which we cannot exclude by law and nothing in these Terms excludes or limits our liability for the following:
15.6.1 for death or personal injury caused by our negligence;
15.6.2 fraud or fraudulent misrepresentation; or
15.6.3 any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude its liability.
15.7 If we are found to be liable, our total liability in respect of all claims made against us in connection with these Terms (other than those mentioned in paragraph 15.6) is as follows:
15.7.1 to the extent that such claims relate to any UGC submitted to or posted on the Site, our maximum liability shall be as set out in paragraph 3.20 of the Content Policy [Insert Link].
15.7.2 to the extent that such claims relate to any Licence between us, our maximum liability shall be as set out in insert paragraph no.14.4; and
15.7.3 in relation to any claims not mentioned above in this paragraph 15.7, our liability shall be limited to £100.
16.1 You agree only to use the Site in accordance with these Terms. You agree that you will compensate us (and our employees, officers, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of these Terms (including any actions you take which disrupt access to and/or the functioning of the Site) or any liability we incur as a result of the use of the Site by you and any other person that uses your account.
17 Our content
17.1 All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK and international copyright and other intellectual property laws.
17.2 Our content includes any information or other material found on or via the Site, including without limitation text, databases, graphics, videos, software and all other features found on or via the Site.
17.3 Where the Site includes content provided by users or by others, please refer to the Content Policy for further details of permitted uses.
17.4 The trade marks appearing on the Site are owned by us or our licensors including [details]. No permission is given in respect of the use of any of these marks or brands, and any such use may constitute an infringement of the holder’s rights.
18 General prohibitions on access and use of this Site
18.1 You may use the Site only for lawful purposes. You may not use the Site:
18.1.1 in any way that breaches any applicable local, national or international law or regulation;
18.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
18.1.3 for the purpose of harming or attempting to harm minors in any way; or
18.1.4 to knowingly transmit, send or upload any data or other material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
18.2 You also agree:
18.2.1 not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our Terms or the terms of the Licence www.scriptstostage.co.uk/terms/
18.2.2 not to access without authority, interfere with, damage or disrupt:
a) any part of the Site;
b) any equipment or network on which the Site is stored;
c) any software used in the provision of the Site; or
d) any equipment or network or software owned or used by any third party.
18.3 You shall not carry out data mining, screen scraping or crawling of this Site, its pages or its content or use any process or processes that send automated queries to this Site unless you have obtained our prior written consent.
19 Third-Party software
19.1 You acknowledge that you may need to download and activate certain software in order to use certain content provided and licenced through the Site. This software will be clearly identified on the Site.
19.2 In order to use such third-party software or technology, you may have to accept the terms of a licence agreement with that third party. You acknowledge that we have no responsibility or control over such third-party software.
20.1 You acknowledge that the Site may include links to third-party websites. We do not review these third-party websites nor have any control over them, and we are not responsible for the websites or their content or availability.
20.2 We do not therefore endorse, or make any representations about, them or any content found there or any results that may be obtained from using them.
20.3 If you decide to access any of these third-party websites, you do so entirely at your own risk.
20.5 You may only link to the Site provided that:
20.5.1 the homepage is not loaded into frames on your website, unless we expressly agree;
20.5.2 your site or services do not misrepresent its relationship with us or present false information about us or otherwise harm our business or conflict with our interests or values; and
20.5.3 we reserve the right to withdraw linking permission any time without prior notice.
21 Copyright complaints
21.1 We respect the intellectual property rights of others, and we prohibit users of the Site from submitting, uploading, posting or otherwise transmitting any materials that infringe or violate another person’s intellectual property rights.
21.2 It is our policy to comply with clear notices of alleged copyright infringement. If you wish to submit a notice of alleged copyright infringement or a counter-notice, please contact us using the details provided in paragraph 22.
21.3 Additionally, it is our policy to terminate usage rights and any applicable user accounts of users we determine to be repeat infringers of others’ copyright. Please see paragraph 4.6 for further details.
21.4 Content hosted on third-party websites accessible from this Site is the responsibility of those websites, and not our responsibility. If you are the copyright owner of content hosted on a third-party website, and you have not authorised the use of your content, please contact the administrator of the hosting website directly to have the content removed.
22 General complaints, feedback and requests for further information
22.1 If you have any general complaints or wish to request further information about the Site, please contact us via email at firstname.lastname@example.org or by post to [insert address] and we will do our best to resolve these.
22.2 Your feedback and suggestions about the Site are always gratefully received by us however you understand that we may use these without any obligation to compensate you for them and you are, of course, under no obligation to us to provide them.
23 Written communications
23.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
24.1 Severability. If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force. For the avoidance of doubt, should these Terms or any part of them be deemed void or voidable, this shall not affect the validity of any licence provided under these Terms.
24.2 Reliance on these Terms. We intend to rely on these written Terms and any document expressly referred to in them in relation to the subject matter of any contract between us. We and you will be legally bound by these Terms.
24.3 Events or circumstances beyond our reasonable control. If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control. In such circumstances including fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, our inability or delay in performing our obligations will not be deemed to be in breach of contract.
24.4 References to ‘including’ and other similar expressions. In these Terms, words that appear after the expression ‘include’, ‘including’, ‘other’, ‘for example’, ‘such as’ or ‘in particular’ (or any similar expression) will not limit the meaning of the words appearing before such expression.
24.5 Assignment. You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
24.6 Waiver. If you breach these Terms and we choose to ignore your breach, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms again.
24.7 Exclusion of third party rights. These Terms do not create any right enforceable by any person who is not a party to them (or any contract made under them), except that the provisions of these Terms may be enforced by any of our licensors subject to and in accordance with the Contracts (Rights of Third Parties) Act 1999.
24.8 Language. These Terms may be presented to you in more than one language. However, the English language version of these Terms shall prevail. The contract between us will be concluded in English.
24.9 Governing law and jurisdiction. Any disputes or claims between us arising out of or in connection with these Terms or any contract made under them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales. Any disputes or claims arising shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. Nothing in this paragraph shall deprive consumers of the right to bring or defend proceedings in their home state nor of the protection afforded to them by the mandatory rules of law of the country in which they live.
25 Changes to these Terms
25.1 We may make changes to these Terms at any time by posting a copy of them on the Site. Any changes will take effect the date on which we post the modified terms on the Site, whichever is the earlier. If you continue to use the Site it means that you accept any such changes.
26 Contact us
This Site is owned by Stephanie Pearce trading as Scripts to Stage. The contact address is: 39 Cherry Tree Drive, Berwick Upon Tweed, TD15 2FA
Tel number: 01289 763 782
SECTION D: POLICY DOCUMENTS
What information do we collect about you?
1.1 We may collect and process the following data about you (‘your information’):
1.1.1 information that you submit online via our Site;
1.1.2 any correspondence you send to us;
1.1.3 details of your visits to the Site and the resources that you access (which may include, amongst other things, traffic data and communication data); and
1.1.4 details of transactions you carry out or orders you place through the Site.
1.2 We are aware that your information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.
How will we use your information?
1.3 We use your information in the following ways:
1.3.1 to ensure that the Site’s content is presented as effectively as possible for you;
1.3.2 for our internal purposes, such as quality control, site performance, system administration and to evaluate use of the Site, so that we can provide you with enhanced services;
1.3.3 to notify you about changes to our services;
1.3.4 to provide you with information, products or services that you request from us, or which we feel may interest you (provided of course that you agree);
1.3.5 to create reports to assist with future marketing;
1.3.6 to carry out our obligations arising from any Licence with you and for billing and delivery purposes; and
1.3.7 to enable you to participate in the features of the Site, when you choose to do so.
1.4 We may monitor your use of the Site and record your email address and/or IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
1.5 We collect non-personal aggregated statistics data about Visitors to the Site and sales and traffic patterns. Just to be clear, this information does not identify users in any
personal capacity and we do not use this information to build profiles on individual users: it just contains generalised information about the users of the Site.
1.6 We only keep your information for as long as is necessary.
1.8 If you are an existing customer, we may contact you by [email / SMS / telephone / post] with information about products and services which are similar to those we previously provided to you, unless you have indicated that you do not want to hear from us.
1.9 If you are a new customer, we may contact you by [email / SMS / telephone / post] only if you consent.
1.10 We may also pass your information to other organisations (if you consent) who may contact you to provide marketing information about their products and services by [email / SMS / telephone / post].
1.11 If you do not want us to use your information in this way, please tick the relevant boxes during the order process when we collect your information. You may ask us at any time not to use your information for marketing purposes by contacting us at email@example.com
Where do we transfer your information?
1.12 We may transfer your information to, or store it in, countries located outside the European Economic Area (‘EEA’) which do not have as developed data protection laws. If we transfer your data to the United States of America, we will endeavour to only send the data to companies which are Safe Harbor registered and certified. It may also be processed by staff at our affiliates, suppliers, agents or appointed representatives’ offices overseas.
1.13 Please do not send us your information if you do not want it to be transferred to or stored outside the EEA. By providing your information to us you agree and consent to us transferring to, and storing your information at, a destination outside the EEA.
With whom do we share your information?
1.14 We may share your information with other organisations:
1.14.1 if we sell or buy any business or assets (as we may share your data with the prospective seller or buyer);
1.14.2 if we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets;
1.14.3 with business partners, suppliers, sub-contractors for the performance of any contract we enter with them or you; and
1.14.4 if we have to share your information to comply with legal or regulatory requirements, or if we have to enforce or apply our Terms or any other agreements or to protect our rights, property or our customers, etc. This may involve exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
1.15 We may share the non-personal aggregated statistics data about Visitors to the Site with third parties.
1.16 We may also share your information with selected third parties for the purposes of credit card clearance/credit reference/order fulfilment/delivery/data analysis/customer support/storage services.
1.17 We may pass your email address to selected third parties (as described in paragraph 1.10 above) provided that you have explicitly consented to this when we take your order.
1.18 We do not send any personal information that we collect about you on the Site to any social media sites that you link to your account, e.g. Facebook, nor do we share that information with such sites. We do not collect any personal information about you from those sites.
How do we keep your information secure?
1.19 All your information is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Any actions you perform on the site which are related to your account will be encrypted. If you have a username, password or other login details which enable you to access certain parts of the Site, you must not allow any other person to use them and must treat them as confidential. If you believe or suspect that someone else knows your login details you must contact us at firstname.lastname@example.org as soon as possible. Please also see our Terms.
1.20 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
1.21 The Site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites. Please also see our Terms for further provisions relating to other websites.
[Third party payment processor] www.worldpay.com/uk
1.23 You can access and rectify certain parts of your personal information by logging into your account.
1.24 Under the Data Protection Act 1998 you have the right to see the personal information that we hold about you, whether collected through your use of the Site or through any communications that you have had with us. You have the right to access your information and should direct any request for your information to us at [insert email address]. Please note that currently a fee of ten pounds sterling (£10.00) may be payable to meet our costs in providing you with details of the information we hold about you.
1.25 You have the right to rectify your information by sending a written request to us at email@example.com
1.26 You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can tick the appropriate box on the forms when we collect your information or later at any time by contacting us at firstname.lastname@example.org
1.27 If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.
How to contact us
1.30 The Site is owned by Stephanie Pearce trading as Scripts to Stage. The contact address is 39 Cherry Tree Drive, Berwick Upon Tweed, TD15 2FA
What are cookies?
2.1 A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.
2.2.1 as necessary for website operation, for example to enable you to login to your account or place an order;
2.2.2 to analyse the use of the Site by, for example, recognising and counting the number of visitors and how they move around the Site. This helps us to see what parts of the site are popular and which sections need improving to make the experience better for users;
2.2.3 to recognise you when you return to the Site so that content can be personalised for you, for example, by remembering your country and site preferences; and
2.2.4 to record your visit to the Site and the pages you have visited and links you have followed. We will use this to make the Site more relevant to your interests.
This document gives you information on the specific cookies used on this Site.
How to control and delete cookies
2.5 Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by Stephanie Pearce trading as Scripts to Stage we are not responsible for any of the content on them.
2.6 Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.
Main cookies used on our Site
Below is a list of the main cookies used on the Site and what each is used for:
Name Session Cookie
Purpose Examples of purposes for which a cookie may be used:
This cookie is essential for the Site to:
• remember who you are currently signed in as;
• store preferences about your visit, such as the country you’re visiting from;
• display notifications confirming actions you perform on the Site, such as a confirmation message when you’ve signed in; and
• store your basket, so you can place an order.
Expires This cookie expires at the end of your browsing session.
It is not possible to opt out of this cookie as it is strictly necessary for basic features of the Site to function properly.
Name Remember Cookie
Purpose Examples of purposes for which a cookie may be used:
This cookie enables us to:
• recognise you when you return to the Site.
Expires This is a persistent cookie, which remains on your device after your browsing session has ended. This cookie expires 1 year after it was first set.
It is not possible to opt out of this cookie as it is strictly necessary for basic features of the Site to function properly.
Name Visit/client cookies
ID npc_visit, npc_client
Purpose These cookies enable us to:
• estimate our audience size and usage patterns; and
• understand how people use the Site.
• These cookies help us track certain actions around the Site (such as requesting a sample, or placing an order), and tie those together to understand, for example, how long it takes people to place an order after requesting a sample.
They are not used to build a profile of you, other than what you do on the Site, and we are not able to tie them to behaviour away from the Site. We do not share the information with any third parties.
Expires These are persistent cookies, which remain on your device after your browsing session has ended. The npc_client cookie expires 1 year after it was first set. The npc_visit cookie expires 30 minutes after it was first set.
Opting Out It is not possible to opt out of this cookie as it is strictly necessary for basic features of the Site to function properly.
Name Cookie Banner
Purpose This cookie enables us to
Expires This is a persistent cookie, which remains on your device after your browsing session has ended. This cookie expires 1 year after it was first set.
Opting Out It is not possible to opt out of this cookie as it is strictly necessary for us to provide the functionality relating to the Site’s cookie banner.
Name Google Analytics
Purpose This cookie enables us to:
• estimate our audience size and usage patterns; and
• anonymously track actions around the Site, such as the number of people who [order a sample product].
Expires This is a persistent cookie, which remains on your device after your browsing session has ended. This cookie expires 2 years after it was first set.
Source Google Analytics
Opting Out This Site uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of this Site and compile reports for us on website activity. This cookie does not collect information that identifies an individual. For how to reject or delete these cookies see https://tools.google.com/dlpage/gaoptout
Cookies set by third parties
2.7 We also use and work with a number of third party suppliers and partners who set cookies on this Site in order to deliver certain services and features. For example, we sometimes embed video content from websites such as YouTube, which set cookies on your device when you visit a page on this Site containing embedded content. We do not control the dissemination of these cookies. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below.
2.8 Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
2.9 You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.
2.10 Alternatively you can unsubscribe from our mailing list by contacting us at email@example.com
2.12 If you have any questions or concerns about cookies or your privacy when using this Site, please contact us at firstname.lastname@example.org
3 CONTENT POLICY
3.1 This Content Policy sets out the terms for the use of content on the Site, whether the content is provided by us or submitted to the Site by you or by others.
3.2 This Content Policy also sets out the terms for the use of services provided via the Site, including any forums, message boards or communities (“the Forum”).
3.3 Your use of the Site means that you accept, and agree to abide by, this Content Policy, which supplements the Terms.
3.4 Please see also paragraph 15, Promises, Liability and Disclaimer for details regarding your responsibility in respect of use of the Site.
3.5 All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK and international copyright and other intellectual property laws.
3.6 Our content includes any information or other material found on or via the Site, including without limitation text, databases, graphics, videos, software and all other features found on or via the Site.
3.7 The trade marks appearing on the Site are owned by us or our licensors including [details]. No permission is given in respect of the use of any of these marks or brands, and any such use may constitute an infringement of the holder’s rights.
Content posted by Users
3.8 Any information, material and content which you and others post, contribute or otherwise submit to the Site is generally known as ‘user generated content’ or ‘UGC’.
Monitoring and moderation
3.9 Before permitting any UGC to appear or otherwise be disclosed on the Site, we reserve the right to review it (including any posts and uploads made by users of the Forum) to remove any material that breaches the rules set out in these Terms. Any postings or uploads on the Site do not constitute any form or recommendation, representation, endorsement or arrangement by us.
3.10 We make efforts to prevent unlawful or otherwise inappropriate material from appearing on the Site by removing such material before it appears on the Site. However, we cannot guarantee that all such material is removed from every post and upload. In particular, we have no control over, and are not responsible for, the truth or accuracy of any UGC and we are not responsible for verifying the ownership of any UGC posted or uploaded onto the Site.
3.11 Please note that any information posted via the functionality available on the Site is the opinion of the person posting or sending only, and does not necessarily reflect our opinions or attitudes. Although we have rules for the posting and uploading of user generated content, our interactive features may be misused or sometimes, misleading, deceptive or indeed completely wrong. You should not rely, therefore, on the information being accurate and complete. You accept that if you do rely on the information posted or uploaded; you do so at your own risk.
3.12 Each user acts on his/her own behalf at all times and does not act as our representative or agent in any way. We do not endorse nor are we responsible for any of the actions of any user of the Site.
Misuse of the Site and/or the Forum
3.13 We monitor the UGC on the Site, but please inform us if you spot any abusive content or inappropriate behaviour.
3.14 If any content makes you feel threatened or abused in the Forum, or if you believe that any content on the Site is offensive or otherwise breaches these Terms, please contact us via the [‘Report this’] buttons on the Site or by following the procedure explained in paragraph 21 to report suspected infringement of copyright or paragraph 22 for general complaints and requests), as appropriate. If you have any other serious concerns about activity on the Site, please refer to our www.scriptstostage.co.uk/contact/ in the first instance.
3.15 We reserve the right (but we are not obliged) to do any or all of the following for all users of any age:
3.15.1 record the UGC (including any communications) posted or uploaded via the Site or the Forum;
3.15.2 investigate a claim that any one or more items of UGC do not conform to the terms of this Content Policy paragraph, and determine in our sole discretion to remove or request the removal of the UGC;
3.15.3 remove without notice any UGC that contains personal information relating to any person, or that is abusive, illegal or disruptive, or that otherwise fails to conform with these Terms whether before or after such UGC is disclosed on the Site;
3.15.4 monitor, edit or disclose any UGC;
3.15.5 edit or remove any UGC posted, uploaded or submitted by a user to appear on the Site, regardless of whether such UGC breaches these Terms; and
3.15.6 temporarily suspend or permanently terminate your access to the Site for any reason (including for repeat copyright infringement) and at our sole discretion. The length of temporary suspensions may vary depending on the reasons for the suspension. If we suspend or terminate your access under account, and you try to access the Site via another account, we may suspend or terminate your access to that other account, too.
3.16 If you disagree with a decision made by us, please refer to our [description of and link to relevant pages] in the first instance. You must not use the Forum facilities on the Site to discuss, dispute or argue about any decision we make.
3.17 Any decision we make to remove or request the removal of any UGC or to terminate or suspend the account of any individual shall be final and binding. The termination or suspension of an account shall apply to any and all user accounts that may have been used by that individual, whether or not opened by that individual.
Our liability in relation to UGC
3.18 We provide the Site in good faith, but we do not warrant the truth, accuracy, integrity, quality or completeness of the information or other content or postings that appear on the Site and you should not rely on them being accurate, truthful or complete.
3.19 To the fullest extent permissible under applicable law we disclaim any and all promises, warranties, conditions, or representations relating to the UGC. In particular:
3.19.1 we are not responsible for verifying the ownership of any content posted or uploaded onto the Site; and
3.19.2 any posting of comments or information on the Site is the opinion of the person posting only and in no way reflects our opinions or attitudes, nor constitutes any form of
recommendation, representation, endorsement or arrangement by us. To be clear, each user acts on his/her own behalf at all times and does not act as our representative or agent in any way.
3.20 We will not be responsible or liable for any form of direct, indirect, consequential or special loss in connection with your UGC including any direct or indirect loss of profits; revenue; business; data; opportunity; goodwill; reputation or business interruption.
Using content on the Site
3.21 You are not in any circumstances permitted to:
3.21.1 make commercial use of ‘Our content’ or any other user’s content and you may use the Product solely in accordance with the Licence terms www.scriptstostage.co.uk/terms/
3.21.2 breach or circumvent any laws, third-party rights or our policies;
3.21.3 copy, adapt, vary, distribute, edit, modify, translate, transpose or permanently store, in part or in whole, any of the content on the Site. This means you are not permitted to:
b) reproduce or incorporate the content from the Site in another electronic document e.g. by saving any page of the content using your web browser, by using the functionality provided by the software on your access device to ‘copy and paste’ or ‘screen grab’ any content from the Site and place into an electronic document or by converting any of the content into another file format (e.g. PDF or picture file);
3.21.4 photograph or record as or convert into video or audio, all or any part of the content;
3.21.5 use the content to compile a database of, or re-create the whole or substantial part of the content by making repeated and systematic copies of insubstantial parts of, any of the content;
3.21.6 alter, modify or circumvent, or attempt to circumvent, any copy protection and/or digital rights management measures within the Site or its content;
3.21.7 alter or remove any watermarks and/or acknowledgements included in the content on the Site;
3.21.8 use the Site or its content for any illegal purpose and in particular you will not interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
3.21.9 sublicense, sell or rent access to the site or its content or use the Site or its content for any illegal purpose;
3.21.10 to use the Site to send, knowingly receive, upload, download, use or re-use any material which does not comply with this Content Policy;
3.21.11 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam) using the Site; or
3.21.12 remove, obscure or otherwise tamper with any copyright and proprietary notices that relate to or are contained within the content.
Suspension and termination
3.22 We will determine, in our discretion, whether there has been a breach of this Content Policy, in whole or in part, through your use of the Site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
3.23 Failure to comply with this Content Policy constitutes a material breach of the Terms on which you are permitted to use the Site and may result in our taking all or any of the following actions:
3.23.1 immediate, temporary or permanent withdrawal of your right to use the Site;
3.23.2 immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;
3.23.3 issue of a warning to you;
3.23.4 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
3.23.5 further legal action against you; and
3.23.6 disclosure of such information to law enforcement authorities as we reasonably feel is necessary