When you place an order with us for a Product, our service to you begins immediately because we will start taking steps to fulfil your order straight away, even if it might take a short while before the order is fulfilled. By accepting these Terms, you consent to us making the Product available to you within the 14 day legal cancellation period and you acknowledge that you will not be able to cancel any order you place with us for our Products once the download has commenced. This does not affect your statutory rights if the Product is defective.
If you wish to cancel your order, you must do so before the download has commenced. You may notify us that you wish to cancel your order by contacting us by email or by post using the details in our www.scriptstostage.co.uk/contact/ section.
If you cancel a Licence, all ancillary contracts you have entered into associated with the cancelled Product will be automatically cancelled (for example any subscription or content storage services) at no cost to you.
If a particular Product becomes unavailable following purchase but prior to your first download of that Product, your sole remedy is a refund of the purchase price paid for the unavailable Product. Where, however, the Product becomes unavailable after you have downloaded at least one copy of the Product, you will not be entitled to a refund. We will not, in any case, be obliged to provide you with a copy of the Product (but we may choose to, in which case you will not be entitled to a refund).
Defective and replacement Products
If you receive a corrupted copy, incorrect file format version or incomplete copy of your Product, please refer to www.scriptstostage.co.uk/contact/ in the first instance. You will need to quote your order number and the details of the Products ordered with which you are experiencing issues, so please have these to hand.
If you have suffered a loss of your Product through failure of your hardware device, damage, theft or destruction, we may, solely at our discretion, provide you with another copy of your
WEBSITE DOCUMENTS TERMS VERSION 1.0 – MAY 2015. If you lose your Product in this way, please refer to www.scriptstostage.co.uk/contact/ in the first instance.